Travel complaintts
Feb 8, 2015 0:51:57 GMT
Post by LouisXIV on Feb 8, 2015 0:51:57 GMT
THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS
COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:
1. "I think it should be explained in the
brochure that the local convenience
store does not sell proper biscuits like custard
creams or ginger nuts."
2. "It's lazy of the local shopkeepers
in Puerto Vallarta to close in the afternoons. I often
needed to buy things during 'siesta' time -- this
should be banned."
3. "On my holiday to Goa in India, I was
disgusted to find that almost every restaurant served
curry. I don't like spicy food."
4. "We booked an excursion to a water park
but no-one told us we had to bring our own
swimsuits and towels.
We assumed it would be included in the price."
5. "The beach was too sandy. We had to
clean everything when we returned to our room."
6. "We found the sand was not like
the sand in the brochure.
Your brochure shows the sand
as white but it was more yellow."
7. "They should not allow topless
sunbathing on the beach. It was very distracting for my
husband who just wanted to relax."
8. "No-one told us there would be fish in
the water. The children were scared."
9. "Although the brochure said that there was a
fully equipped kitchen, there was no egg-slicer in the drawers."
10. "We went on holiday to Spain and had a
problem with the taxi drivers as they were
all Spanish."
11. "The roads were uneven and bumpy, so we
could not read the local guide book during the bus ride to
the resort. Because of this, we were unaware of many
things that would have made our holiday more fun."
12. "It took us nine hours to fly home
from Jamaica to England.
It took the Americans only three
hours to get home. This seems unfair."
13. "I compared the size of our
one-bedroom suite to our friends' three-bedroom and
ours was significantly smaller."
14. "The brochure stated: 'No
hairdressers at the resort.' We're trainee
hairdressers and we think they knew and made us wait
longer for service."
15. "When we were in Spain, there were too
many Spanish people there. The receptionist spoke
Spanish, the food was Spanish. No one told us
that there would be so many foreigners."
16. "We had to line up outside to catch
the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to
advise us of noisy or unruly guests before we
travel."
18. "I was bitten by a mosquito. The
brochure did not mention mosquitoes."
19. "My fiancé and I requested twin-beds
when we booked, but instead we were put in a room
with a king-size bed. We want to be re-reimbursed for the
fact that I became pregnant. This would not have happened
if you had put us in the room that we booked."
Beware.
They walk among us,
they breed and some vote!
COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:
1. "I think it should be explained in the
brochure that the local convenience
store does not sell proper biscuits like custard
creams or ginger nuts."
2. "It's lazy of the local shopkeepers
in Puerto Vallarta to close in the afternoons. I often
needed to buy things during 'siesta' time -- this
should be banned."
3. "On my holiday to Goa in India, I was
disgusted to find that almost every restaurant served
curry. I don't like spicy food."
4. "We booked an excursion to a water park
but no-one told us we had to bring our own
swimsuits and towels.
We assumed it would be included in the price."
5. "The beach was too sandy. We had to
clean everything when we returned to our room."
6. "We found the sand was not like
the sand in the brochure.
Your brochure shows the sand
as white but it was more yellow."
7. "They should not allow topless
sunbathing on the beach. It was very distracting for my
husband who just wanted to relax."
8. "No-one told us there would be fish in
the water. The children were scared."
9. "Although the brochure said that there was a
fully equipped kitchen, there was no egg-slicer in the drawers."
10. "We went on holiday to Spain and had a
problem with the taxi drivers as they were
all Spanish."
11. "The roads were uneven and bumpy, so we
could not read the local guide book during the bus ride to
the resort. Because of this, we were unaware of many
things that would have made our holiday more fun."
12. "It took us nine hours to fly home
from Jamaica to England.
It took the Americans only three
hours to get home. This seems unfair."
13. "I compared the size of our
one-bedroom suite to our friends' three-bedroom and
ours was significantly smaller."
14. "The brochure stated: 'No
hairdressers at the resort.' We're trainee
hairdressers and we think they knew and made us wait
longer for service."
15. "When we were in Spain, there were too
many Spanish people there. The receptionist spoke
Spanish, the food was Spanish. No one told us
that there would be so many foreigners."
16. "We had to line up outside to catch
the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to
advise us of noisy or unruly guests before we
travel."
18. "I was bitten by a mosquito. The
brochure did not mention mosquitoes."
19. "My fiancé and I requested twin-beds
when we booked, but instead we were put in a room
with a king-size bed. We want to be re-reimbursed for the
fact that I became pregnant. This would not have happened
if you had put us in the room that we booked."
Beware.
They walk among us,
they breed and some vote!
